THE VANCOUVER CLUB’S FIRST-EVER WINE SUBSCRIPTION SERVICE.
You heard it through the grapevine!The Vancouver Club is thrilled to offer its very first subscription service, designed for a limited number of wine-loving members. Join the Grand Crew Wine Club today to expand your palate and build an impressive personal collection with ease. Simply set your preferences and let the wine start flowing…
How the Wine Club Works It takes less than two minutes to set up your subscription. Choose your: - Frequency ~ monthly or quarterly - Quantity ~ 12 or 6 bottles per order - Classification ~ Riserva, Superiore or Classico (details below) - Preference for special pricing (details below) - Preference for pick up or delivery Each order will include a sommelier-curated selection inspired by the season, upcoming holidays or delightful themes. Your order could include sparkling, white, rosé, red, or fortified wines, and an exciting mix of varietals from a range of vintners and regions, all accompanied by expert tasting notes and food pairing recommendations. Subscribers will also enjoy exclusive bottlings only available through the Grand Crew Wine Club.
Plus, on the third Wednesday of each month, subscribers are invited to attend the Grand Crew Wine Club Release Party in the Lobby from 2:00 pm to 3:00 pm. Join your fellow wine club members to celebrate your growing collections with a social wine tasting!
GRAND CREW WINE CLUB OPTIONS
Monthly Treat yourself to an order each and every month. Salute!
Quarterly Look forward to your order once every three months.Quarterly orders will be released in April, July, October, & January.
12 bottles per order or 6 bottles per order
Everyday sippers. Pop open & enjoy! Average value per bottle: 35
Elevated offerings with the option to age.
Average value per bottle: 50
Rare & premium bottles by iconic producers, perfect for aging.
Average value per bottle: 75
Subscriptions of all white or all red wines are available upon request.
Commit to one year in the Grand Crew Wine Club and receive 5% off of every order for a savings of up to 560 per year.
Annual commitment subscriptions do not allow order skipping or cancellations within the year.
This option offers subscriptions at regular price but includes the flexibility to skip one order per year and cancel your subscription, both with a minimum of 60 days’ notice.
Please note that subscription payments are available by credit card only. Billing will be processed on the 15th of the month in which you will receive your order.
PICK UP OR DELIVERY
Pick Up at the Club
Your order will be available for pick-up with the Concierge on the third Wednesday of the month from 2:00 pm, just in time for the Release Party!
Please note that your order must be collected within 10 days of release. After 10 days, it will be automatically delivered for a fee of 25.
Your order will be delivered to the address provided on the third Thursday or Friday of the month for a fee of 25 per order.
Delivery is available to addresses within Greater Vancouver, North Vancouver, West Vancouver, Burnaby, and Richmond.
The option selected upon subscribing will apply to all orders.
A limited number of subscriptions are available. Sign up today to become a founding member of the VC Grand Crew Wine Club.
Q: Is there a waitlist I can join if the wine club is currently full? A: Yes. If the Grand Crew Wine Club is full, members will see a waitlist option on the subscription page (button above). Please enter your email address and the team will reach out as soon as space becomes available.
Q: How do I view my subscription details? A: After subscribing, you will receive a confirmation email with a link to your plan details. Please refer to this email any time you’d like to review your subscription.
You may also access these details through your account on the 915 (online shop) by signing in here…
On the 915, select ‘Account’ in the top right corner, log in, then choose ‘Manage Subscription’ and ‘See more details’.
Q: After subscribing, can I switch to a different frequency, quantity or classification? A: Yes. With a minimum of 60 days’ notice, members are welcome to change their preferred frequency, quantity or classification. Please contact email@example.com to update your subscription.
Q: How do I update my delivery address? A: Members may update their delivery address through the link provided in their subscription confirmation email or by signing in to their account on the 915 (online shop) here…
On the 915, select ‘Account’ in the top right corner, log in, then choose ‘Manage Subscription’ and ‘See more details’. Navigate to the ‘Product Shipping Info’ section and select ‘Edit’ to update the delivery address.
Kindly update your address at least 5 business days before your next delivery. If an address is updated within 5 business days of delivery, there is a possibility that the order may be delivered to the incorrect address and the subscriber may incur an extra delivery fee to reroute their order to the new address.
Q: How do I update my payment details? A: Members may update their payment method through the link provided in their subscription confirmation email or by signing in to their account on the 915 (online shop) here…
On the 915, select ‘Account’ in the top right corner, log in, then choose ‘Manage Subscription’ and ‘See more details’. Navigate to the ‘Payment Details’ section and select ‘Edit’ to update the payment method. Please note that all credit card transactions (including automatic payments) are subject to a 2.4% surcharge fee. Payment by American Express is no longer accepted.
Q: Can I gift a subscription? A: Yes! Please subscribe (or purchase an additional subscription) and contact firstname.lastname@example.org with the order number as well as the name, email address and delivery address (if selecting the delivery option) of the recipient.
Q: If I only drink a certain type of wine, can I request to receive this exclusively? A: Subscriptions of all white or all red wine are available. Please contact email@example.com with your request. The Grand Crew Wine Club is designed to encourage members to explore and expand their palette therefore at this time, any other customization requests will be politely declined.
Q: After subscribing,can I switch from a Flex Crew to a Premier Crew subscription to receive 5% savings? A: Please contact firstname.lastname@example.org to cancel your existing Flex Crew subscription. Your existing subscription will be active for 60 days after which time you will be welcome to sign up for a Premier Crew subscription.
Q: Can I skip orders? A: If you have a Flex Crew subscription, you have the option to skip 1 order per 12 months with a minimum of 60 days’ notice. Please contact email@example.com to request an order skip. If you have a Premier Crew subscription and receive special pricing on your orders, order skipping will not be available.
Q: Can I cancel my subscription? A: Member satisfaction is our top priority. If you are not pleased with any aspect of your subscription, please reach out to firstname.lastname@example.org to share your experience. Our team appreciates your feedback and the opportunity to make things right.
If you have a Flex Crew subscription, you may cancel your order with a minimum of 60 days’ notice. Please contact email@example.com for assistance.
If you have a Premier Crew subscription and receive special pricing on your orders, cancellation is not offered within the year of your subscription. Please contact firstname.lastname@example.org to request cancellation at the end of your subscription term.
Q: Can I drink my wine at the Club? A: Yes, with a corkage fee of 35 per bottle. Please note that bottles purchased through the Grand Crew Wine Club cannot be stored in a liquor locker.
Q: Can I exchange a bottle? A: Exchanges of unopened bottles received in your wine club order will be politely declined. If for any reason, you cannot consume the wine yourself, we encourage you to consider gifting the bottle. If a quality issue arises, please contact email@example.com as soon as possible.
If you have an inquiry that is not addressed here, please reach out to the Grand Crew Wine Club team who will be more than happy to assist you. firstname.lastname@example.org
View the Club event listings for upcoming wine events such as Uncorked!, Vinous Education and Signature Wine Dinners.